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Silent calls: why nobody's there when you answer

4 min read · Updated

You answer, say hello twice, and hear nothing - then the line drops. Silent calls are unsettling, but they're rarely personal. Most are machines.

Why silent calls happen

  • Auto-diallers. Call centres dial more numbers than they have staff for. When you answer and no agent is free, you get silence. Scam call centres do the same.
  • Number checking. Some calls exist only to see whether a number is answered. A live number is worth more on a list - and gets more calls.
  • Bad connections or someone calling by mistake - occasionally.

Are they dangerous?

The call itself can't harm your phone. The risk is what comes next: more calls, and eventually a scammer. Don't call back, and don't say "yes" into a silent line.

How to cut them down

  1. Silence unknown callers - see how to block and screen numbers.
  2. Register on the Do Not Call Register - it reduces calls from legitimate telemarketers. How it works.
  3. Block repeat numbers, and report them so others know.
  4. If silent calls feel targeted or threatening, tell your provider - they can trace and act - and the police if you feel unsafe.

Got a silent call? Report the number and choose "Silent call". See numbers reported for silent calls.

Warn the next person

Answer it? Bad call.

Every report you add is one less person who picks up. It takes 30 seconds and it's anonymous.

Report a bad caller